Q: How long does delivery to Europe and the rest of the world take?
|The Netherlands||1 business day|
|Belgium, Luxembourg & Germany||2 business days|
|Denmark, Sweden & U.K.||3-5 business days|
|France, Spain, Austria & Switserland||7-10 business days|
|Italy||7-10 business days|
|Other European countries||5-10 business days|
You will receive the tracking information on the days your order has been shipped.
Q: How will my order be shipped?
Shipment goes via DPD. You will receive the tracking information when your package leaves our warehouse.
Q: Does Njorð byELEMENTS ship to P.O. Boxes?
No, this is not possible.
Q: Is it possible to indicate a different address for the delivery?
Yes, you can provide a different address than your own.
Q: The delivery time has passed, but I still have not received my order. What should I do?
In very few cases the delivery can take longer than the period indicated by Njord byELEMENTS. For Dutch customers, if you have not received your order within three working days, please contact our Customer Service department. Customers within Europe should wait five working days after the indication date provided by Gecko Cover and customers in the rest of the world must allow fourteen days.